I Put The Ass in Ambassador
Our company refers to our drivers as Ambassadors. That is because we are the only face (outside of sales reps) that our customers get to see. For the most part, I really enjoy the interaction. The chain stores that we deliver to are mostly impersonal like their shops, but the mom and pop stores often contain the best people. I’ve ridden an all-terrain vehicle through the fields with my buddy Chuck up in Rural Valley, PA. I even took a tour of his then-unfinished home that was being built and got to see a cabin in the woods that I’m betting not a lot of (if any) drivers got to see. I had a customer in Connecticut tell me an amazing story about how he found sobriety. I could write a book filled with stories of the great people I have met. I’ve built up a ton of friendships in my seven years with this gig. This past Friday was unfortunate because of horrendous morning weather in Delaware. It snowed so hard I thought I was in Maine. The delays caused by goin...